FAQs


1. How To Buy?
  • Fill in the Order Form and click "Submit". 
  • Once your order is received, we shall response via email as soon as possible.
  • Once the item has been confirmed, we will disclose our account number (MAYBANK or CIMB) via email.
  • Kindly make full payment to our Maybank or CIMB account. (Please be reminded that cancellation is not allowed after full payment has been made)
  • Send the proof of payment or the bank in slip after the payment has been made.
  • We will ship/deliver out an item every Saturday, Monday and Wednesday after we received full payment and proof of payment.
  • You will receive an email notice with the tracking number after the item is shipped.




2. Wholesale/ Borong Orders 

  • Yes! We do accept Wholesale/Borong orders!
  • Fill in the Order Form and click "Submit". 
  • Once your order is received, we shall response via email as soon as possible.


3. Payment with Paypal 

  • Fill in the Order Form and click "Submit". 
  • Once your order is received, we shall response via email as soon as possible.
  • Once the item has been confirmed, log into your Paypal account 
  • Click the "Send Payment" tab
  • Next, fill "colourfullenterprise@gmail.com" as the payment receiver
  • Fill the amount of your total purchase (Price+Shipping+RM2.00+3.4%)
  • Click Continue when you are done
  • Choose your method of payment (Credit/Debit Card or Bank Deposit)









4. Shipping Costs  


  • Shipping costs are flexible.
  • For 1-3 items, the shipping cost will be standard i.e Peninsular Malaysia= RM 6.00, Sabah/Sarawak RM 9.00
  • For purchases that are more than 4 items, the shipping costs will be advised by the admin
  • For overseas customers, the shipping costs will be advised by the admin. 
  • For wholesale(borong) purchases, the shipping costs will be advised by the admin



5. Bank Accounts 

  • Currently we have Maybank, Public Bank and CIMB bank accounts.

     
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